1017 Privacy Policy

1. What Information We Collect

When you register and use the 1017 platform, we collect information that is necessary to operate your account and deliver our services to you as a member in the Philippines. This includes basic registration details such as your name, date of birth, contact number, and email address, as well as payment-related information required to process deposits and withdrawals in Philippine pesos via supported local channels. We also collect activity data generated by your use of the platform — such as betting history, game session records, and Rewards programme standing — which is used to maintain your account and personalise your experience. Device and connection information, including your IP address and browser type, may be collected automatically when you access the site through your mobile browser. We collect only the information that is genuinely needed to run the platform and fulfil our legal obligations; we do not ask for personal data beyond what is required for these purposes.

2. How We Use Your Information

The personal information we collect is used to create and manage your 1017 account, process financial transactions, verify your identity when required, and communicate with you about your account activity. Platform-related communications — such as updates to your Rewards standing, Voucher availability, or account notifications — may be sent to the contact details you provided during registration. We use activity data to maintain accurate records of your betting and casino sessions, to operate the Rewards programme fairly, and to detect and prevent fraudulent or suspicious behaviour on the platform. We do not use your personal data for unrelated commercial marketing purposes, and we do not sell, rent, or trade your information to third-party advertisers. If you have questions about how a specific piece of your data is being used, the FAQ page is the recommended starting point for common queries.

3. Sharing of Information with Third Parties

1017 does not sell or share your personal information with third parties for their own commercial or marketing purposes. We may share limited information with trusted service providers who assist us in operating the platform — such as payment processors who handle PHP transactions and identity verification partners — but these providers are contractually required to handle your data only for the specific purpose for which it was shared and in compliance with applicable Philippine privacy laws. In cases where we are legally required to disclose information — for example, in response to a lawful request from a regulatory authority or as part of legal proceedings — we will comply with those obligations. We will only share the minimum amount of data necessary in each case. We do not transfer your personal data to entities outside the scope of what is required to operate and regulate the 1017 platform.

4. How We Protect Your Data

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. Account access is protected by credentials that you set during registration, and we encourage all members to use a strong, unique password and to avoid sharing their login details with anyone. Financial transactions on the platform are processed through secure payment channels, and sensitive data is handled in accordance with the standards required for payment processing in the Philippines. In the event of a data security incident that is likely to affect your rights or interests, we will notify affected members in accordance with our obligations under applicable Philippine data privacy legislation. No system is completely immune to risk, and we encourage members to report any suspicious activity on their account promptly through the contact details on the FAQ page.

5. Your Rights Over Your Personal Data

As a member of the 1017 platform and as a data subject under Philippine law, you have rights with respect to your personal information. You have the right to request access to the personal data we hold about you, to ask for corrections if any information is inaccurate, and to request deletion of your data subject to any legal retention requirements that apply to us as an operator. You may also object to certain types of processing or request that your data be provided to you in a portable format where this is technically feasible. To exercise any of these rights, please contact us using the support details provided on the FAQ page. We will acknowledge your request promptly and respond within the timeframe required under applicable Philippine data privacy regulations. Members who wish to close their account entirely may also request this through the same channel, subject to the conditions outlined in the Terms and Conditions.

6. Data Retention and Policy Updates

We retain your personal information for as long as your account remains active and for the period required by applicable legal, regulatory, and operational obligations in the Philippines. When your account is closed and the applicable retention period has passed, we will securely delete or anonymise your personal data in accordance with our internal data management procedures. This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or legal requirements. When we make significant changes, we will update this page, and continued use of the 1017 platform after any such update constitutes your acknowledgement of the revised policy. We recommend reviewing this page periodically to stay informed. For questions about how long specific categories of data are retained, or about any other aspect of this policy, please refer to the FAQ page or contact our support team directly.